Once.. great, twice?..automate

Time is money right? I don’t think anyone who runs a business disagrees with that. Yet it never ceases to amaze me when I get chatting at networking events how many small business owners haven’t focussed on streamlining their workflow that would help them...

The Voiceover customer service…

Every customer/client (whatever you refer to them as) has to of course feel that their needs have been met, but also that they enjoyed the experience enough to come back for more. In an industry where there are umpteen options to purchase elsewhere…it’s...

A battery recharge!

How funny that only this morning my wireless keyboard batteries decided they’d had enough! But the truth is we all run out of steam and need to stop the world and get off every now and then. And it’s that time right now for me!   I’ll be out of the...

Do you Network?

How often as a small business or freelancer do you get yourself out there and do proper face to face networking? Not the ones where it’s people that do the same job as you, that’s too easy, I mean the broader stuff where there’s a real mix of...

What the….

…..G$$R are you talking about?! A talking point gripping the nation this week has been the delightful updated EU data protection regulation GDPR (General Data Protection Regulation) effective from May 25th. I’ve heard moans, groans and I’ve even...

The biggest challenge….

The last 6 months has been one of the biggest challenges of my life without a doubt! With the date set for our wedding, and the other small matter of completing the infamous London Marathon on the same day, not to mention the fund raising for our charity Get Kids...